If you are working off campus on an NTU laptop here is how you will need to change your password.
You must change your password on the laptop you are using rather than any other device you have at home. You if don't do this you may get locked out of your NTU device you are using to work on.
If your NTU password has expired please reset it through NTU StaffPass - https://support.ntu.ac.uk/hc/en-us/articles/210226227
Once you have reset your NTU password please connect to Pulse Secure. Windows will then be prompted to lock and unlock your laptop with the new password.
See the video here for instructions on how to reset your password on an NTU PC.
First you will need to connect to Pulse Secure.
Pulse Secure will be in “All Programs” on the Start Menu.
To connect Pulse Secure, select Connect.
You may be automatically signed in to Pulse Secure if not please enter your NTU email address
Enter your NTU password
Confirm your log in through Multi Factor Authentication
Host checker will then start
Pulse Secure will now connect
Once connected press the Ctrl Alt Delete keys and choose change a password.
Enter your old password and new password and then select confirm.